Author: rahulsharma.bh

The term CRM is not unknown these days. And companies across the globe are using  this  to  make the  most of their marketing efforts. But  before we go further with the in-depth discussion of  how a CRM Software is relevant, let’s find out what it actually is. The CRM software comprises a collection of cloud-based applications, including marketing cloud, sales cloud, and service cloud, that are designed to gather and retain customer information. With a centralized platform, sales teams can efficiently handle customer interactions and prioritize their tasks, ensuring that no customer is neglected, and ultimately enhancing their overall customer…